{"id":115421,"date":"2018-06-28T10:58:41","date_gmt":"2018-06-28T10:58:41","guid":{"rendered":"https:\/\/edenred.pt\/sobre-nos\/media\/edenred-portugal-innovates-in-customer-service-with-talkdesk-and-vodafone\/"},"modified":"2025-04-14T11:44:25","modified_gmt":"2025-04-14T11:44:25","slug":"edenred-portugal-innovates-in-customer-service-with-talkdesk-and-vodafone","status":"publish","type":"media-files","link":"https:\/\/www.edenred.pt\/en\/about-us\/media\/edenred-portugal-innovates-in-customer-service-with-talkdesk-and-vodafone\/","title":{"rendered":"Edenred Portugal innovates in customer service with Talkdesk and Vodafone"},"content":{"rendered":"\n<p><strong>Edenred Portugal<\/strong>, a subsidiary of the world&#8217;s leading group in prepaid solutions for companies and creator of the meal ticket, is investing in modernizing and optimizing its customer service through innovative tools and agile processes. The aim is clear: to provide customers with an easily and quickly accessible communication channel, fully integrated into CRM (Customer Relationship Management) with a personalized and efficient service. <\/p>\n\n\n\n<p><a href=\"https:\/\/edenred.pt\/wp-content\/uploads\/2018\/06\/pr-talkdesk-em-parceria-com-a-vodafone.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">See press release (in portuguese)<\/a><\/p>\n","protected":false},"featured_media":115517,"template":"","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false},"tipo-media":[251],"class_list":["post-115421","media-files","type-media-files","status-publish","has-post-thumbnail","hentry","tipo-media-press-releases-en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Edenred Portugal innovates in customer service - News | Edenred<\/title>\n<meta name=\"description\" content=\"Edenred Portugal optimizes and modernizes its customer service with Talkdesk and Vodafone, providing a fast communication channel.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.edenred.pt\/en\/about-us\/media\/edenred-portugal-innovates-in-customer-service-with-talkdesk-and-vodafone\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Edenred Portugal innovates in customer service - 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