{"id":140429,"date":"2026-02-18T15:25:57","date_gmt":"2026-02-18T15:25:57","guid":{"rendered":"https:\/\/www.edenred.pt\/uncategorized\/power-skills-the-key-to-the-future-of-work\/"},"modified":"2026-02-18T17:57:25","modified_gmt":"2026-02-18T17:57:25","slug":"power-skills-the-key-to-the-future-of-work","status":"publish","type":"post","link":"https:\/\/www.edenred.pt\/en\/news\/education-and-training\/power-skills-the-key-to-the-future-of-work\/","title":{"rendered":"Power skills: the key to the future of work"},"content":{"rendered":"\n

As the world of work evolves, the skills we value also change. Today, many organizations recognize that power skills<\/em><\/strong> are just as essential as technical skills. In this article, we’ll look at these skills and show how companies can support the development of these competencies in their employees. <\/p>\n\n\n\n

What<\/strong> are power skills<\/em>?<\/h2>\n\n\n\n

Advances in technology and the increased use of hybrid and teleworking schemes have changed the list of skills that companies value most<\/strong>. The power skills<\/strong><\/em> which include interpersonal and behavioural skills, are crucial for team dynamics and interaction, although some organizations still ignore them. Several studies claim<\/a> that companies that combine technical and human skills are more productive and innovative<\/strong>. As technical complexity increases, power skills<\/strong><\/em> such as communication and collaboration, become the “glue” that keeps teams productive<\/a>.<\/p>\n\n\n\n

Skills<\/strong> to look for<\/h2>\n\n\n\n

The World Economic Forum estimates that by 2030, around one billion people will need to be retrained<\/a>. In this context, 85% of companies plan to prioritize the training of their teams<\/strong>, with 70% anticipating hiring professionals with new qualifications. It is therefore important to identify the power skills<\/strong><\/em> to develop in organizations. We highlight some of the most relevant: <\/p>\n\n\n\n

1 – Collaboration<\/h2>\n\n\n\n

The ability to establish constructive and collaborative working relationships between colleagues is essential. Hybrid working makes collaboration more challenging. However, it is fundamental to organizational efficiency<\/strong>, especially when it comes to solving problems and promoting innovation. <\/p>\n\n\n\n

2 – Focus on the customer<\/h2>\n\n\n\n

The ability to identify and implement solutions that improve the customer experience is essential<\/strong>. A good customer experience not only generates loyalty, but also attracts new customers through recommendations and positive feedback. <\/p>\n\n\n\n

3 – Continuous personal learning<\/h2>\n\n\n\n

This competence refers to the ability to acquire new knowledge<\/a>. Motivation to learn throughout life not only benefits individual development, but also favours the organization’s ability to adapt to <\/strong>a rapidly changing market. <\/p>\n\n\n\n

4 – Focus on execution<\/h2>\n\n\n\n

Employee autonomy in managing responsibilities and challenges allows creative solutions<\/strong> to be implemented with less supervision, increasing organizational effectiveness and agility<\/strong>. Companies that encourage responsibility are more dynamic and adaptable.<\/p>\n\n\n\n

5 – Cultural and social intelligence<\/h2>\n\n\n\n

Understanding the emotions and reactions of others is a skill that is often underestimated. Cultural and social intelligence promotes inclusion and diversity<\/strong>, making teams more cohesive and efficient, which is vital for attracting and retaining talent. <\/p>\n\n\n\n

Ways to support the development of power skills<\/em><\/h2>\n\n\n\n

To improve power skills<\/strong><\/em> some organizations implement programs focused on developing these skills. Here are some suggestions for promoting the professional – and personal – growth of your employees:<\/p>\n\n\n\n