{"id":141219,"date":"2026-07-08T09:45:08","date_gmt":"2026-07-08T08:45:08","guid":{"rendered":"https:\/\/www.edenred.pt\/?p=141219"},"modified":"2026-07-08T09:45:10","modified_gmt":"2026-07-08T08:45:10","slug":"emotional-intelligence-in-business-the-invisible-asset-of-corporate-success","status":"publish","type":"post","link":"https:\/\/www.edenred.pt\/en\/news\/human-resources\/emotional-intelligence-in-business-the-invisible-asset-of-corporate-success\/","title":{"rendered":"Emotional Intelligence in Business: The Invisible Asset of Corporate Success"},"content":{"rendered":"\n

In the business world, it\u2019s common to spend the day analyzing KPIs, profit margins, and productivity goals. However, there is an invisible variable that directly affects all of these performance indicators but rarely appears in financial reports: the emotional intelligence of <\/strong>leadership and teams. <\/p>\n\n

What is emotional intelligence in the corporate world?<\/h2>\n\n

Far from simply meaning \u201cbeing nice\u201d or avoiding arguments, emotional intelligence in a business context is the ability to recognize, understand, and manage not only one\u2019s own emotions but also those of others. <\/strong>According to psychologist Daniel Goleman\u2019s<\/strong> classic model, it is based on four fundamental pillars of team management\u2014self-awareness, self-management, empathy, and relationship management\u2014which give rise to the six most common leadership styles in the workplace<\/a>.However, given the current challenges in the market, it\u2019s worth going a step further and examining the concept of emotional agility<\/a>, developed by renowned Harvard psychologist Susan David<\/strong>.Emotional agility shows us that great leaders are not those who ignore negative emotions\u2014they are those who can face them, learn from them, and act in line with the company\u2019s values. In organizational culture, this translates into a greater ability to adapt to change without losing focus on performance. <\/p>\n\n

Emotional Intelligence: Impact and Application in Businesses<\/strong><\/h2>\n\n

For an executive leader, emotional intelligence should not be viewed as just another soft skill<\/em>; it is a competency that delivers concrete business results. The impact of emotionally agile leadership is <\/strong>directly reflected <\/strong>in three critical areas: <\/p>\n\n